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computer telephony integration中文是什么意思

  • 电脑与电话系统整合

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  • Cti computer telephony integration
    电脑电话集成
  • Computer telephony integration
    计算机语音整合
  • The call center is a typical application based on cti ( computer telephony integration ) technology , which collects a voice technology , computer network and database technology in the integrative system . it is connected to the information database by telephone system
    其集语音技术、计算机网络和数据库技术于一体,通过电话系统,连接到某个信息数据库,并由计算机语音自动应答设备或人工座席将用户要检索的信息发送用户。
  • In the middle of 80th , a new techology ? ? cti ( computer telephony integration ) , which contain the domains both computer and telecommunication , came out as the integration of computer and telecommunication , it would bring great development and brief
    80年代中期,诞生了一项新的技术? cti (即计算机电话集成, computertelephonyintegration )技术,它涵盖了电信和计算机两个领域,这种电信与计算机技术的融合为电信业带来了广阔的发展空间和巨大的收益。
  • This thesis begins with the analysis to the essential of technology of cti ( computer telephony integration ) and ip , looking into the future of business based on technology of cti and ip . we conclude the point that the trend of united network ? is the mergenee of technology and business for internet
    本文首先深入分析了cti技术和ip技术的内涵,对基于cti技术和ip技术的业务进行了展望,并认为网络技术和网络业务的融合是网络统一化发展的最终趋势。
  • The development of computer network technology and telephone technology promote the birth of computer telephony integration ( cti ) technology . the typical use of cti is call center . the call center can not only improve the service levels of all trades and professions , but also promote the development of custom relation management . so it can offer the favorable decision for every enterprise " development in the future . but the existing problems of the traditional call center , for example , to develop a new business so longer . prevent its large - scale application
    Cti技术的典型应用就是呼叫中心( callcenter ) ,呼叫中心不仅可以提高各行各业的服务水平,也推动了客户关系管理crm ( customerrelationshipmanagement )的发展,同时为各企业未来的发展提供了有利决策依据,然而当前呼叫中心存在的问题如开发业务周期过长等,阻碍了它的发展和大规模应用。
  • Multisuns is the world voice logging solution provider which offers from single channel recorder , multi - channel recording system , to cti call center voice logging solution . with more than15 years in - house r & d and 200 , 000 channel installations , multisuns developed computer telephony integration and voice processing to meet today s fast path telecom environment , and also provides oem and odm service for design - in projects
    华鼎电子是世界录音设备,电话录音及会议电话的研发公司与制造供应厂-提供callcenter用户最完整的录音系统dcrs , 15年的录音设备研发经验, 20万以上回路门号的实绩,从单回路个人用途的数字式电话录音机到cticallcenter专业录音系统应有尽有,完整供应用户各种录音解决方案及各色各样的客服品质管理方案
  • 百科解释
Computer telephony integration, also called computer?telephone integration or CTI, is a common name for any technology that allows interactions on a telephone and a computer to be integrated or coordinated. The term is predominantly used to describe desktop-based interaction for helping users be more efficient, though it can also refer to server-based functionality such as automatic call routing.
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